Service Center
Projects Solution Guidance
- SMAT engineers can promote the most suitable machines and configurations according to the actual situation of the customer's projects volume, projects period, investment capital, usw.
- SMAT Engineers can provide machines layout according to the customer's site layout and site size.
- SMAT engineers can reserve upgrade plans according to the long-term development needs of customers, and provide guidance on AI technology.
- SMAT documents department can provide customers with professional document guidance according to the policies of various countries and the different requirements of each port, helping customers save money and worry free.
Service Promise
- Before and after the order is confirmed, SMAT have professional staffs to follow up the order details and feedback the production progress to ensure that customer needs are fully met.
- After machine production is complete, all machines are pre-assembled and production tested to ensure product details are flawless. Ensure that the machine is installed and put into production smoothly when it arrives at the customer's site.
- SMAT engineers can speak English, we can provide both online ( 24 hours X 7 Tage) and on-site after sales services.
- SMAT engineers will do after-sales return visits, and provide solutions and optimization plans according to the problems in the actual operation of customers. Help customers save labor and operating costs, improve operating profits.
